Excellent experience from beginning to end. Laurie, the RN that administered my injections, made me feel so special and did a wonderful job with explaining what she was doing at all times, educating me on the product, inquired on what my expectations where following the treatment, gave me detailed instructions on aftercare and listened to my wants and concerns. The facility was clean and impressive, and all staff present where friendly, inclusive, available and above all knowledgeable. For my first time in the medical aesthetics arena , I couldn't have asked for a better experience. I will definitely be recommending both Laurie and Rochester Laser Center to my family & friends in the future, and will be coming back for further treatments that RLC offers. Thank you for a wonderful experience!